TERMS & CONDITIONS
Please note that no dispute, refund, or exchange claim will be accepted after 7 days of order delivery, in accordance with our 7-day refund/exchange policy.
By accessing, browsing, or placing an order on ellureofficial.com, you agree to the terms and conditions outlined below. These terms may be updated or modified at any time without prior notice.
1. CUSTOMER RESPONSIBILITY
1.1) The buyer/customer is fully responsible for all purchases made in good faith.
1.2) All product selections—including sizes, colors, and quantities—are chosen solely by the customer.
1.3) Any incorrect selection made during purchase will not be the responsibility of Ellure.
2. COLLECTION & USE OF PERSONAL INFORMATION
Ellure may use personal information provided by you for:
2.1) Sharing marketing materials such as newsletters, promotional offers, and product catalogs (e.g., email address, name, wishlist).
2.2) Creating and managing your account on ellureofficial.com (e.g., name, mobile number, email).
2.3) Contacting you in case of order processing or delivery issues (e.g., telephone number, delivery address).
2.4) Improving shopping experience and customer support.
Ellure may also disclose your information to fraud prevention and verification agencies if required.
3. AGE VERIFICATION
We may validate that you are of legal age to shop online according to local regulations. By placing an order, you confirm all information provided is accurate and truthful.
4. PAYMENT TERMS
4.1) We accept online card payments through secure channels (Visa, MasterCard, and other supported debit/credit cards).
4.2) All payment details entered at checkout are submitted directly to our payment provider via a secure, encrypted system.
4.3) Ellure does not store or access your full card details at any point.
5. CONTACT INFORMATION
For support or inquiries, you can reach us at:
Email: ellureshop2@gmail.com
Contact Number: +92 300 9173320
Our support team responds during standard working hours.
6. ACCEPTANCE OF TERMS
By visiting, using, or shopping at ellureofficial.com, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree, please discontinue using the website.